Privacy Policy

Your privacy is important to ANSA UAE. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or enroll in our sports programs. By using our website and/or enrolling in our programs, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, address, and other contact information that you provide when you register for our programs or contact us through our website. For children participating in our programs, we also collect their name, age, and any relevant medical information provided by their parents or guardians.
  • Payment Information: When you make payments for our programs, we collect payment information such as credit card details or other payment method information. This information is processed securely by our payment gateway providers.
  • Website Usage Information: We collect information about your use of our website, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits. We use cookies and similar technologies to collect this information.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Our Services: We use your personal information to process your enrollment in our programs, communicate with you about program details, and provide you with customer support.
  • To Process Payments: We use your payment information to process payments for our programs.
  • To Improve Our Website: We use website usage information to analyze trends, administer the website, and gather demographic information about our user base. This helps us improve the user experience and optimize our website.
  • To Communicate with You: We may use your contact information to send you newsletters, promotional materials, and other information about our programs and services. You can opt-out of receiving these communications at any time.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following parties:

  • Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Partners: We may share your information with our partners, such as LFIGP Dubai, to coordinate programs and services.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure servers to store your information.
  • Encrypting sensitive data, such as payment information.
  • Limiting access to your information to authorized personnel only.
  • Regularly reviewing our security procedures and implementing updates as necessary.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your computer or mobile device when you visit our website. We use cookies for the following purposes:

  • To remember your preferences: Cookies allow us to remember your preferences, such as your language settings.
  • To analyze website traffic: Cookies help us analyze how users interact with our website, so we can improve its performance and design.
  • To personalize content: Cookies allow us to personalize the content you see on our website based on your interests.

You can control cookies through your browser settings. You can choose to disable cookies or to receive a notification each time a cookie is set. However, please note that disabling cookies may affect your ability to use certain features of our website.

7. Children’s Privacy

Our website and programs are intended for children, but we collect personal information from children only with the consent of their parents or guardians. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and/or participation in our programs after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at: Contact Us